Case Study · Purple Cushhh - Natural Supplements

Five years of online sales, doubled in under nine months.

Purple Cushhh's founder had written ecommerce off. We rebuilt the brand on Shopify, took our fee as a share of sales instead of an invoice, and let the numbers make the argument.

Industry: Natural supplements Platform: WooCommerce → Shopify Model: Revenue-share partnership Live: 8 January 2026
<6 months
To match the old site's entire 5-year sales
2×
The old site's 5-year total, in under 9 months
13×
Average monthly online sales vs. before
2
Stores live: South Africa & international
“Thank you very much Wynand and Charlene, from the NexCommerce team, for the drastic turnaround in our online sales. Exceeded my expectations in all areas. NexCommerce is next level, thank you.”
Louis Rossouw · Founder, Purple Cushhh

Before & After

Same brand. Same products. A new sales engine.

Nothing about the supplements changed. What changed is how the brand shows up online and how easy it is to buy. Drag the slider to compare.

Purple Cushhh homepage on Shopify, 2026 Purple Cushhh homepage on WooCommerce, December 2025 Before · WooCommerce After · Shopify

Before: reconstructed from the December 2025 site backup. After: purplecushhh.co.za.

Old Purple Cushhh homepage on mobile
Before · mobile
New Purple Cushhh homepage on mobile
After · mobile
Clearer brandNew branding and a consistent look across the store.
Built for mobileA layout that works properly on mobile, where most shoppers are.
Easier to buyClean product pages and a simple checkout, with Payflex available.
Two storesA South African store and an international store.

The Challenge

A good brand, a site that held it back.

We didn't find Purple Cushhh through a pitch. We were customers first: someone recommended the brand, we tried the products, believed in them, and got to know founder Louis Rossouw and his co-founder Luanne Rossouw along the way.

The website didn't match the products. The WooCommerce store had been running for about five years, and in a typical month it brought in only a few hundred rand. It looked dated and was hard to shop on.

Understandably, Louis had concluded that ecommerce simply didn't work for his business. We thought the store was the problem, not the channel.

Where things stood

  • Five years online, barely registering: a few hundred rand in sales in a typical month
  • Dated, hard-to-use store that didn't reflect the quality of the products
  • Hidden technical debt: custom code had been placed where it was never loaded
  • A founder who'd lost faith in online sales altogether

What We Did

Rebrand, rebuild, and stay in the corner.

A fresh start on Shopify, built to sell rather than just exist.

01

Fresh branding

A new visual identity so the store looks as trustworthy as the products are.

02

Shopify rebuild

Moved off WooCommerce to a clean, conversion-focused Shopify store that's easy to shop on any device.

03

A second, international store

A separate Shopify store for customers outside South Africa, so the brand can sell into more than one market.

04

Payments that fit SA shoppers

Card, Apple Pay and Google Pay at launch, with Payflex buy-now-pay-later added in 2026.

05

Speed and clean-up

Performance work bringing the stores to 98 on desktop PageSpeed, plus clearing out legacy code that never did anything.

06

Ongoing growth

We keep improving the stores month after month, because our income depends on theirs.

The Results

From “ecommerce doesn't work” to proof that it does.

The South African store launched on 8 January 2026. By September it had brought in about twice what the old site made in five years.

Total online sales

Old WooCommerce site vs. new Shopify store

Old site~5 years
1×
Shopify storeFirst ~8.5 months
2×

Average monthly online sales

What the store earns in a typical month

Old site
1×
Shopify store
13×

Shopify figures are total sales from the South African store's Shopify analytics, 8 January to 24 September 2026; the international store is not included. The comparison is against the previous WooCommerce store's lifetime sales. Figures are shared with Purple Cushhh's permission, and the underlying numbers can be verified on request.

Timeline

How it came together.

November 2025

The conversation

We sat down with Louis to map out a new direction for Purple Cushhh online.

8 January 2026

Launch

The rebranded South African Shopify store went live.

February 2026

International store

A second store opened Purple Cushhh up to customers outside South Africa.

June 2026

Five years, matched

Less than six months after launch, the new store passed everything the old site had sold in five years.

September 2026

Five years, doubled

The new store passed twice the old site's lifetime sales, and Payflex went live at checkout.

The Partnership

We only win when you do.

Instead of a build invoice, Purple Cushhh pays us a share of online sales. It's the clearest way we know to show we back our work: if the store doesn't sell, we don't earn.

It isn't the right fit for every brand, but for the right product, it removes the upfront risk.

No build invoice for Purple CushhhOur return comes from the sales the store makes. Work outside Shopify management, such as email setup, is quoted separately.
Aligned incentivesEvery improvement we make is one we're invested in.
Long-term by designWe're partners, not a handover email.

We built this sales engine and still manage it with Louis today. It is an ongoing partnership, not a handover.

Wynand & CharleneFounders of NexCommerce

Think ecommerce doesn't work for you?

So did Louis. Let's look at your store together and tell you honestly what's holding it back.